Education     Rutgers, the State University of New Jersey, New Brunswick, New Jersey

                  B.A. in Computer Science, Minor in Psychology                                          May 2005

                  Cumulative GPA: 3.1/4.0                                                

 

Work          Strategic Micro Systems, Wayne, New Jersey

Experience  Network Technician                                                                 January 2008 – Current

                  ●   Administered multiple servers and networks ensuring optimal performance.

                  ●   Provided alternative IT solutions and recommendations for clients’ businesses.

                  ●   Solved all levels of support and troubleshooting guaranteeing client satisfaction.

 

                  Setup Site Inc., North Brunswick, New Jersey

                  Senior Support Technician                                         December 2005 – January 2008

                  ●   Standardized the installation and maintenance of entire servers and network.

                  ●   Rectified all levels of customer hosting issues ensuring service satisfaction.

                  ●   Designed programs to automate and improve service performance and efficiency.

                 

                  Dendrite, Piscataway, New Jersey

                  Quality Assurance Analyst                                                             July – August 2005

                  ●   Resolved debugging issues of laptops serviced for Pfizer for optimal performance.

                  ●   Strengthened specialized section entrusted with final assessment of laptops.

                  ●   Formulated and initiated strategies to motivate coworkers’ morale and efficiency. 

 

                  Rutgers University Kilmer Library, Piscataway, New Jersey

                  Media Center Manager                                                  September 2003 – May 2005

                  ●   Administered and improved all the operations of university broadcasted programs.  

                  ●   Handled professors’ requests to insure and boost confidence in section’s services.

                  ●   Managed constant understaffed section, producing effective working environment.

                  Assistant Manager                                                 September 2001 – September 2003

                  ●   Clarified and assisted any inquires held by students and professors.

                  ●   Measured patrons’ satisfaction of services to analyze for improvement in services.

                  ●   Calculated weekly statistics to help systemize operations of media services.

 

                  Automatic Data Processing, Inc., Livingston, New Jersey                     

                  Database Maintenance Specialist                                                             August 2004

                  ●   Installed vital equipment insuring the stability of tax-related systems.

                  ●   Monitored and corrected any programming errors in the databases.

                  ●   Reduced the utilization of repetitive processes improving overall performance.

                       

Projects       Ebay Clothing Store                                                                         

                  Senior Programmer                                                              May 2007 – January 2008

                  ●   Planned and programmed back end scripting pages to automate shipping process.

                  ●   Developed scripts to work with several diverse APIs via one universal interface.

                  ●   Coordinated with owner & members new features to constantly improve interface.

 

                  Movie Secrets Catalog                                                                      

                  Team Project Leader                                                                  February – May 2004

                  ●   Planned and programmed the back-and-front end of a public use database site.

                  ●   Coordinated work schedules and priorities of building system among members.

                  ●   Marketed and demonstrated database system to potential buyers.

 

Live Video On-Demand                                                                               

Project Manager                                                                              March – June 2003

●   Implemented basic back-end of servers in processing streaming media.   

●   Utilized various networking protocols in obtaining best theorized performance.

●   Tested servers for marked improvement and failure in maximum stress events.

 

Skills          Programming Languages:

Advance Knowledge: HTML, C, C++, Pascal, PHP, MS SQL

Knowledge: Javascript, Assembly, Java, ASP, MySQL, Java, AJAX

                  Operating Systems:

Windows 2000/2003 Server, DOS, UNIX, Linux

Commercial Software:

Adobe Photoshop, Adobe DreamWeaver, Microsoft Office, Apache Tomcat, IPSWITCH IMail, SmarterTools SmarterMail, DeepMetrix LiveStats, Symantec Backup Exec, Microsoft FrontPage, Microsoft Exchange

                  Other:

                        IIS, Active Directory, DNS, DHCP, Windows Streaming Media, FTP

Certificates:

Microsoft Certified Professional (MCP)

 

Updated: June 2008 (PDF | DOC)