Education Rutgers, the State University of New Jersey, New Brunswick, New Jersey

B.A. in Computer Science, Minor in Psychology May 2005

Cumulative GPA: 3.1/4.0

Work Setup Site Inc., North Brunswick, New Jersey

Experience Senior Support Technician December 2005-Current

● Standardized the installation and maintenance of entire servers and network.

● Rectified all levels of customer hosting issues insuring service satisfaction.

● Designed programs to automate and improve service performance and efficiency.

Dendrite, Piscataway, New Jersey

Quality Assurance Analyst July-August 2005

● Resolved debugging issues of laptops serviced for Pfizer for optimal performance.

● Strengthened specialized section entrusted with final assessment of laptops.

● Formulated and initiated strategies to motivate coworkers’ morale and efficiency.

Rutgers University Kilmer Library, Piscataway, New Jersey

Media Center Manager September 2003 – May 2005

● Administered and improved all the operations of university broadcasted programs.

● Handled professors’ requests to insure and boost confidence in section’s services.

● Managed constant understaffed section, producing effective working environment

Assistant Manager September 2001 – September 2003

● Clarified and assisted any inquires held by students and professors.

● Measured patrons’ satisfaction of services to analyze for improvement in services.

● Calculated weekly statistics to help systemize operations of media services.

Automatic Data Processing, Inc., Livingston, New Jersey

Database Maintenance Specialist August 2004

● Installed vital equipment insuring the stability of tax-related systems.

● Monitored and corrected any programming errors in the databases.

● Reduced the utilization of repetitive processes improving overall performance.

Projects Ebay Clothing Store

Senior Programmer May 2007-Current

● Planned and programmed back end scripting pages to automate shipping process.

● Developed scripts to work with several diverse APIs via one universal interface.

● Coordinated with owner & members new features to constantly improve interface.

Movie Secrets Catalog

Team Project Leader February-May 2004

● Planned and programmed the back-and-front end of a public use database site.

● Coordinated work schedules and priorities of building system among members.

● Marketed and demonstrated database system to potential buyers.

Live Video On-Demand

Project Manager March-June 2003

● Implemented basic back-end of servers in processing streaming media.

● Utilized various networking protocols in obtaining best theorized performance.

● Tested servers for marked improvement and failure in maximum stress events.

Skills Programming Languages:

Advance Knowledge: HTML, C, C++, Pascal, PHP, MS SQL

Knowledge: Javascript, Assembly, Java, ASP, MySQL, Java, AJAX

Operating Systems: Windows 2000/2003 Server, DOS, UNIX, Linux

Commercial Software: Adobe Photoshop, Adobe DreamWeaver, Microsoft Office, Apache Tomcat, IPSWITCH IMail, SmarterTools SmarterMail, DeepMetrix LiveStats, Veritas Backup Exec, Microsoft FrontPage

Other: DNS, Active Directory, IIS, Windows Streaming Media

Updated: January 4^th 2008 (PDF | DOC)